Jewelry to Your Doorstep will gladly accept jewelry purchased from our website for return or exchange in the U.S. if returned in saleable condition within 30 days, accompanied by a sales receipt.
If items are returned after 30 days there will be a restocking fee of 15% of the charged price of the items.
A refund will be credited back to the original method of payment used to make the purchase. Any Rewards Points that were earned during the purchased of the item(s) being returned will be removed from your account. Gift recipients are entitled to a nonrefundable merchandise credit.
All products purchased through our affiliates are subject to a 15 day return policy.
To return or exchange your jewelry, please send the item to our Customer Care Center and include your name, contact information and detailed instructions as to what you'd like to exchange and/or return. Returns may be sent to our Customer Care Center at:
Jewelry to Your Doorstep
Attn: Customer Care Center
PO Box 29837
Los Angeles, CA 90029
Most returns/exchanged are processed within ten days of receipt. We will send you an email confirming that your return or exchange has been processed. Jewelry purchased through other retailers are subject to that retailer's return/exchange policies and should be contacted directly.
If you have any questions please contact us at:
phone: (323) 461-0207