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Customer Service

Whatever you’re looking for, we’d be glad to help you out! Whether you’re desperate to get one of your “can’t leave home without it” pieces fixed; need to return an item or simply have a question that needs answering, please review the list of subjects below to see which one fits for you.

Jewelry Registration
Register any jewelry item you've purchased through Jewelry to Your Doorstep and receive free repairs for two years. To register Please email us with a description of the piece of jewelry, your name, address, phone number, email and the date you purchased the jewelry. Please include a picture of your piece (optional). If you have any other questions please call customer service 323-461-4528 or email us at info@jtyds.com

Jewelry Repairs

Did your beloved piece break? Well, don't worry. Contact us at info@jtyds.com 

Jewelry Resizing

Is your item too big? Too small? We might be able to help. For more information contact us at info@jtyds.com


Need to return or exchange your jewelry piece? Please read our returns policy to verify your jewelry piece qualifies. For details on our return policy contact us at info@jtyds.com  

Frequently Asked Questions
Have a specific question you need answering? It might be covered in our Frequently Asked Questions Page. To visit the page click here 

Jewelry Shows
Are you looking for a calendar of jewelry shows? You can find it here. For a full listing of shows click here  

Contact Us
Rather Talk or email with us in person? We'll be happy to help! To contact us click here